
Why Online Reviews Matter for Contractors
Most homeowners read reviews before hiring a contractor — and 90% of them trust online reviews as much as personal recommendations. A few bad reviews, or even too few reviews, can send potential customers to a competitor with more stars and better feedback.
Managing your reputation isn’t just about responding to reviews — it’s about consistently getting new, positive feedback, showing you care about your customers, and making sure your reputation matches the quality of your work.